Dented TSi3 16.5 Fairway

Follow Thread

By Sam C

  • 0 Likes
  • 5 Replies
  1. I just got a brand new TSi3 16.5 Fairway wood. Hit a pop up and crown dented like the picture shows. I have always hit Titleist fairways and have had scratches but not an outright dent like this. Will Titleist warranty?

    Post Image
  2. Dale V

    Dale V
    Surprise AZ

    Sorry to see and hear about your problem. The stock answer is no, the warranty covers problems in workmanship, not the result of "operator error". If you got it from a pro shop or licensed distributor, you might try seeing if they can help work you a deal on a trade or they might try contacting Titleist Customer Service and see what they can do. Don't get your hopes up. Bummer.
  3. I would argue that this is a workmanship problem. The fact that the metal dents so easily is a problem. I have used Titleist woods for the past 15 years. I have had my share of pop up and all it ever did was scratch the club. My local dealer who is helping me out by seeing if Titleist will warranty said that the clubs have become so thin now that this happens regularly. Not impressed with how flimsy they have become.
  4. Dale V

    Dale V
    Surprise AZ

    Well Sam, I respect your opinion but the fact still remains that the face of the club is designed to be hit and the crown is not. Workmanship is not an issue when the club is hit in an area not designed to be hit. Players want speed so all clubs from all manufactures are designed now with thin material. I even saw a picture of another company's club that uses graphite composite and a ball was imbedded in the top of the head.
  5. Paul C

    Paul C
    Beech Mountain, NC

    Can't imagine that is covered by warranty.
  6. Doug E

    Doug E
    Urbana, MD

    I'm sorry this happened to you, but the hard truth is that the crown of the club is not designed or intended to hit the ball. Just like a car door covered in thin sheet metal is not designed to fend off a car bumper backing into it.

    Designers work to move weight to the most advantageous places in a driver or fairway metal. Removing as much weight as reasonable in the crown without compromising the overall integrity of the head, is typically part of their charge. I would expect that thinner crowns are common on virtually every manufacturer's woods these days. Certainly there is a balance designers must work with to be sure the club can handle the stresses of striking a ball at over 100 mph an hour on the face, without the whole club blowing apart, while at the same time keeping the weight of the overall head down to a minimum. IMO it's asking a lot to expect the crowns to take those types of stresses.

    For what it's worth, I had a Titleist 818H1 19 degree hybrid for less than a week when I noticed a small depression on the crown. I had no idea how it got there. I had never hit a golf ball off the crown with it. My only explanation was that maybe I had somehow dropped the club into the bag and it hit another club already in the bag, denting it right through the headcover. (I was/am religious about replacing the headcover before putting a wood or hybrid back into the bag after a shot.) I called Titleist. They said they'd look at it, but couldn't guarantee the club if it looked like the ding was a result of a swing that went under the ball. I understood that, but was sure that wasn't the case, nor was there any indication of a scratch around the depression. This ding came from some other type of action. I was so in love with the club at the time, I did not want to send the club back for an assessment and be without it. I played that club with the dent for a couple years. After awhile, I never even noticed the ding. It's still kicking around in one of my extra bags of clubs. Anyone wanna buy a perfectly good 818H2 with a small dimple in the crown? LOL. It certainly saved me a few strokes that season.

Please login to post a comment.

Sign In

Haven't registered for Team Titleist yet?

Sign Up